After several nights at the family-friendly Grand Hyatt Tokyo in the Roppongi district, we packed up and moved over to the Park Hyatt Tokyo. Park Hyatt is Hyatt’s luxury brand and we’ve stayed in some of the best Park Hyatt resorts around the world, so we wanted to experience Park Hyatt Tokyo on our first trip to Japan. We had high expectations, and Park Hyatt Tokyo did not disappoint. You may recognize the hotel from the movie Lost in Translation, which was filmed inside and included scenes from the Park Hyatt Tokyo bar, pool, and rooms with beautiful city views. Read our Park Hyatt Tokyo review to learn why it is one of the best luxury hotels in Tokyo.
Park Hyatt Tokyo Review
The Park Hyatt Tokyo is a category 7 Hyatt property in the Shinjuku district. Occupying the top 14 floors of the Shinjuku Park Tower, guests can enjoy stunning views of Tokyo with Mount Fuji in the background. The Park Hyatt Tokyo features 177 rooms including 23 suites, an extensive fitness center and spa, an indoor pool, a private library, 8 restaurants and bars, a business center, and world class service.
How we booked our stay at the Park Hyatt Tokyo Hotel
As a category 7 property, the standard room rate in November is $700+/night or 30,000 Hyatt points/night. We booked our stay on points. We also used one of our Hyatt Globalist confirmed suite upgrades to score a beautiful Park Suite King on the 43rd floor with stunning views of the city and Mt. Fuji. Since we made our booking using points, parking was included at no charge, which saved us $27 dollars per night. We saved over $1,100/night on our redemption, making this an excellent use of our Hyatt points. To see other ways to save on accommodation in Japan using World of Hyatt points, read our Grand Hyatt Tokyo review and Hyatt Regency Osaka review.
Service at the Park Hyatt Tokyo
Park Hyatt Tokyo service was outstanding from the moment we arrived to when we waved goodbye. Staff took over as soon as we pulled up and got out of our vehicle. One of the staff took care of our luggage and vehicle and the other escorted us to the first set of elevators on the way to the lobby.
We walked past the classy Peak Bar, Girandole restaurant, and the beautifully lit library and ended up at the personalized check-in area where each staff has their own desk with chairs. We took a seat in the cozy chairs, which made us feel right at home and relaxed during check in. Staff explained our Hyatt Globalists perks and gave us a rundown of all the hotel amenities, such as the spa, pool and fitness center. Unlike the Grand Hyatt brand, the Park Hyatt hotels do not have a Grand Club Lounge but we received a voucher for complimentary drinks and canapés to redeem at the Peak Bar. We love a warm welcome that involves cocktails and food!
Park Suite King
After a smooth check in, staff escorted us to our suite. We stayed in the Park Suite King on the 43rd floor. We previously read reviews from other guests stating the rooms were showing their age and seemed a bit outdated, but we thought it was beautiful and the decor was very relaxing and welcoming. We were also pleasantly surprised that it was so spacious. Our suite had a large entry foyer that separated from the rest of the suite by a door. It really felt like you were coming home when you entered into the foyer with your real key instead of an electronic card. Apparently the hotel still uses keys for that reason- to feel like you’re coming home.
The living room of our suite had a couch, several plush chairs, a dining table and a large entertainment system. The decor was in warm subdued tones and was very inviting and calming. We really liked the giant paper lantern lights, which gave the room a warm glow. The interior designer for the hotel wanted it to be peaceful, and we certainly felt at peace.
The best part about our suite was the breathtaking views from the huge windows. You may remember the scene from Lost in Translation where Charlotte sits in the window sill and looks out at Tokyo. Well, our suite had those same stellar views and I even enjoyed some morning bubbly sitting in that windowsill. The views wrapped around our corner Park Suite King with snow-capped Mount Fuji in the distance.
Park Hyatt Tokyo was very generous with in-room amenities and gifts, especially for kids. We received a personalized welcome letter and a box of gourmet candy that the kids gobbled up. They also gave our kids wooden Mickey and Minnie Mouse figures from Tokyo Disney. In the closet we found adorable pajamas in the exact sizes for our kids as well as traditional Japanese kimonos to wear during our stay. They also gave us a baby toiletry kit with kid-sized toothbrushes, toothpaste, lotion, shampoo and body wash. It was little extra touches like that which made our stay so special.
The bedroom felt spacious with enough room for the king bed and rollaway beds for our kids. We appreciated that the hotel does not charge for rollaway beds for children. There was also a work area in the corner. The minimalist decor included a wood panel behind the bed and two large paper lanterns that left a soft glow. An entertainment center housed a 37-inch plasma TV, DVD player and CD player.
The bathroom was bright and spacious with a double vanity, large bathtub, separate room with a shower, separate room with a Toto toilet, walk-in closet, and vanity area with a desk and lamps. Plush bathrobes hung on the walls and slippers were in the closet until turn-down service, when they were placed bedside.
The toiletries by Aesop included a jar of bath salts and luxuriously-scented shampoo, conditioner, body wash and lotion.
There was a separate room with a Toto toilet with multiple cleansing functions. I have to say, I really missed those fancy Toto toilets when we returned back home. The Japanese know how to do toilets. 😉
Park Hyatt Tokyo Bar
After we got settled in the room, the kids fell fast asleep before we were able to use our welcome amenity vouchers at the elegant Peak Bar. I (Alexis) went to the bar and ordered us a round of drinks and enjoyed the ambience while I waited for our complimentary canapés. You may remember the Park Hyatt Tokyo bar from the scene in Lost in Translation where Bob and Charlotte met. Jazz music was playing in the background and the views of the Tokyo skyline lit up at night were dazzling. It’s definitely a highlight of Park Hyatt Tokyo and is extremely elegant, romantic, and Instagram-worthy. 😉 The fact that we (or just me actually, thanks babe for keeping an eye on the kids), could enjoy it for free was even better!
After the bartender brought out our food, I nibbled on some canapes for a few minutes until I began to feel guilty that Bertaut was upstairs in the room with the kids waiting on his drink. I asked if they could pack up the food for me to take to the room for my husband, and they insisted on delivering it to us.
A few minutes later they rolled in a cart full of finger foods and two fresh glasses of sparking wine to enjoy in our suite while the kids slept peacefully in their beds. We couldn’t think of a better way to cap the day of fun adventure in Tokyo as a family.
Park Hyatt Tokyo Pool, Gym & Spa
First thing in the morning we made our way to the Club on the Park so the kids could enjoy their highly-anticipated pool time. The pool at the Park Hyatt Tokyo is on the 47th floor in a sun-filled atrium with panoramic views of Tokyo. The views from above are stunning, so even if you don’t plan to swim, it’s worth checking out.
The pool was a little chilly for our taste but the early morning sun rays shining through the windows and reflecting on the pool was stunning. The kids didn’t mind the cold water and had fun splashing around until they worked up their appetite for breakfast. Life jackets and googles were available for the kids to borrow, which was convenient so we didn’t have to keep an eagle eye on our son who couldn’t swim yet.
The pool offers light refreshments and poolside drinks, which is great if you plan on spending a lot of time relaxing up there. We were surprised that the pool area did not offer a hot tub, which we would’ve enjoyed while the kids swam in the cold pool. There are whirlpools, cold plunge pools, and wet and dry saunas as part of the Club on the Park Spa in a separate area. Access to the Spa is complimentary for Hyatt Globalists, but we unfortunately didn’t get the chance to check it out.
The gym is located on either side of the indoor pool with 360 degree views of Tokyo. It was well-equipped and decent in size. The fitness center also has an aerobics studio and team of fitness specialists to help you get an excellent workout.
Breakfast at Park Hyatt Tokyo
Breakfast at the Park Hyatt Tokyo is served at Girandole, the all-day dining venue on the 41st floor. The relaxed setting is lovely with superb views of the city once again. The breakfast buffet had a vast selection of food, including both Japanese dishes, European and even typical American breakfast fare. Eggs cooked any style was also included in the breakfast buffet. There was something for everyone, and we ate very well. Our breakfast was complimentary thanks to our status as Hyatt Globalists, which saved us a lot of money as a family of four. In fact, the breakfast buffet is 4200 Yen per person, so we saved $148 plus tax for breakfast.
Proximity to Airport, Metro and Activities
Compared to the Grand Hyatt Tokyo, the Park Hyatt Tokyo location is not as convenient for those wanting to use the metro to explore Tokyo. Park Hyatt Toyko is located in Shinjuku, the city’s business district. Shinjuku Station is a 12-minute walk from the hotel or five minutes by hotel shuttle bus or taxi. The hotel is located close to the Shinkuju intersection, which is the one of the busiest intersections in the world. The Tokyo Opera City Tower is less than 1 mile away. The Narita International Airport is 80 minutes away by Narita Express. The Haneda airport is about 60 minutes away by monorail and train. Despite its location not being as convenient for exploring Tokyo by metro, the stellar views of Tokyo’s skyline and Mount Fuji are worth the extra effort to get around the city.
Last words on our Park Hyatt Tokyo Review
We are big fans of the Park Hyatt brand and were impressed by our experience at the Park Hyatt Tokyo. The panoramic views of the city’s skyline are what makes this hotel stand out for us as one of the best luxury hotels in Tokyo. We experienced outstanding service and loved the extra touches like welcome gifts for kids and welcome cocktails and canapes for us adults. Our spacious suite had such spectacular views of Mount Fuji that we didn’t want to leave. It was exciting to stay in the hotel made famous from Lost in Translation and to visit the same places featured in the movie. Even if you don’t have the opportunity to stay at Park Hyatt Tokyo, we recommend at least coming for cocktails at sunset in the Peak Bar to enjoy the jaw-dropping views of Tokyo’s skyline sparkling at night.
Compare our stay at Park Hyatt Tokyo with our stay at Grand Hyatt Tokyo by reading our Grand Hyatt Tokyo review. Also check out our review of Japan Airlines First Class and JAL 777 First Class in 10 photos.
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